About the Phrases that Pay
As systems of care have developed over the years, a core set of Phrases that Pay emerged from the field. The phrases are from a variety of people, and they are the foundation of training at Choices, and organizations across the country.
The current 18 Phrases that Pay are:
1. LISTEN, LISTEN, and then LISTEN!
2. What are the Strengths, the Strengths, and the Strengths?
3. Needs aren’t Services.
4. Make the decision value driven.
5. With every decision who do we empower/disempower?
6. Families don’t fail – plans do.
7. A crisis is when the adults don’t know what to do.
8. Find the positive Intent and Reframe.
9. Be part of the solution, not the problem.
10. Incremental not instantaneous.
11. Time wounds all heels and you can’t fail without trying.
12. See with the magic eye, listen with the third ear.
13. How we voice our concern is as important as the concern being voiced.
14. You tell us!
15. If your service decision meets the Wraparound Values test, go ahead!
16. You can’t burn out if you’ve never been lit!
17. No Parents No Solutions – Know Parents Know Solutions
18. Change agents change first
These phrases are core elements of the strengths-based practice and will be periodically featured in this, the Needs Aren’t Services Blog. You can learn more about the Phrases that Pay by checking out this excerpt from the Choices TA Center’s newsletter, Collaborative Adventures.
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